It is a strength of perbit: the competently staffed hotline that provides reliable support for the customers for all application questions. An employee team with many years of experience guarantees outstanding service quality and continuity for customer support. Good accessibility, extensive experience and the close cooperation with the product development department guarantee fast and qualified support.
A speciality of the perbit hotline is the provision the individual customer systems. This is how perbit realizes a solution-oriented hotline support whose service spectrum includes significantly more than general operating information.
The employees of the hotline help with questions regarding the use of the perbit software solutions and provide instructions for the professional use of the versatile system functions. Especially for tasks that do not occur every day, the customers feel in the best hands, due to our experienced know-how.
The online service of the perbit hotline offers an especially efficient and convenient support option. On request, employees can connect to the customer system and can provide a straightforward user support in a direct work context.